Privacy Policy

Your privacy is very important to us at Vionik Shoes. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Please read this Privacy Policy to understand how we collect, use, and safeguard your information.

Overview

This Privacy Policy applies to services available under the domain and subdomains of www.vionikshoes.com (the “Site”). By visiting the Site, you agree to be bound by the terms of this Privacy Policy. If you do not agree, please do not use or access the Site.

We have created this detailed policy so that you can make informed decisions about how we handle your personal information. By accepting this Privacy Policy, you consent to our collection, use, and disclosure of your personal data in accordance with it.

1. Children

Individuals under 18 are not eligible to use the Site unsupervised. If you are under 18, you may only use the Site with the involvement of a parent or legal guardian.

2. Information We Collect

Our primary purpose in collecting information is to provide a safe, efficient, and personalized shopping experience. You may browse the Site anonymously, but certain services require providing contact, billing, and shipping details. We may also collect information such as browser type, IP address, and navigation patterns for internal analysis.

We use cookies and similar technologies to analyze site performance, enable certain features, and improve safety. You may disable cookies in your browser, but some functions may not work as intended.

Orders

When purchasing through our online catalogue, we request personal and financial information to process and fulfill orders.

Customer Service

We use your information to respond to inquiries, manage accounts, and provide requested services.

Surveys and Promotions

You may be invited to participate in surveys or promotions. Participation is optional, and collected information will be used only for the stated purpose.

Referrals

We may provide opportunities to invite friends to the Site. If you choose to participate, their information will only be used to send a one-time invitation.

3. How We Use Information

We use your information to:

  • Provide requested services and features
  • Process transactions and billing
  • Improve Site performance and personalization
  • Detect and prevent fraudulent activity
  • Conduct internal research and analysis

4. Disclosure

We may disclose information when required by law, to enforce our policies, or to protect rights, safety, or property. Service providers who assist in operations may have access to necessary data but cannot use it for other purposes.

5. Security

We use technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. While we strive to safeguard data, no method of transmission over the Internet can be guaranteed as 100% secure.

6. Changes

We may update this Privacy Policy from time to time. Changes will be posted on www.vionikshoes.com, and continued use of the Site constitutes acceptance of the revised policy.